Services

What I do

Everything your business needs to show up online — designed, built and looked after by one person you can actually get hold of.

Website design & build

£500 one-off

A five-page website, designed and built for mobile first and set up to bring you customers. Includes three rounds of changes once I hand it over, so we get it right together. Extra pages £75 each.

Every site is designed around your business rather than dropped into a template and left. It's built mobile first, because that's where most people will find you, and set up so the pages load quickly and read well on a phone in one hand.

  • Written and designed for what your customers actually want to know
  • Looks right on phones, tablets and laptops
  • Your own domain, registered and looked after by me — and a professional email address to go with it
  • Set up so Google understands where you are and what you do
  • Three rounds of changes once it's handed over — they don't expire

Selling online? A complete online shop for your business. Up to 20 products, secure card checkout, standard UK shipping rules and a simple dashboard for managing orders. Larger catalogues quoted separately. That's £1,500.

What your site can do

Most websites are there to be read. Some have a job to do — take the booking, show the work, price a job off a photo, keep the committee off a spreadsheet. These are built into your site while it's being built, not bolted on afterwards, so they look and behave like the rest of it.

  • Online Booking — £450. Let customers book you online instead of messaging your Facebook page. Your opening hours and how long each job takes, a booking form that only ever offers slots you're actually free, and a confirmation email to both of you the moment one comes in — plus a simple list of what's booked and when. Added to a website I build for you, wherever it ends up hosted. It takes bookings, not payments; deposits are a separate add-on. Looking after it is the Business Care Plan rather than the standard one.
  • Booking Deposits — £150. Take a deposit when someone books, so a no-show costs them rather than you. The money goes straight into your own Stripe account — never through me — so you're the one who refunds it, keeps it or puts it towards the bill, and no card details are ever stored on your website. Set up alongside online booking, through your own Stripe account in your own name. It's a deposit at the time of booking, not payment in full and not a shop checkout — if you're selling products, that's the online shop.
  • Job Gallery — £250. Show the work. Photos of your finished jobs, grouped by the type of work and paired before-and-after where you've got both, laid out to load quickly on a phone, which is where people will look at them. Room for your reviews and trade accreditations to sit properly alongside. Send me your job photos and I'll put them up; real ones off site beat anything stock, and I won't put up pictures of work that isn't yours. New photos are a change like any other, so a care plan covers them.
  • Photo Quote Requests — £300. Let someone ask you for a price without you driving out to look at it. A quote request form that takes photos straight off their phone — three pictures of a roof or a leak and you can price it from the van. Photos are shrunk on the way in, so a big camera picture doesn't stall the form on a bad signal, and every request lands in your inbox with them attached. It collects the enquiry; it doesn't quote for you, take payment or book anything in.
  • Menu & Allergens — £250. A proper menu on your own website instead of a photo of a paper one on Facebook. Sections, dishes, prices and the 14 allergens marked against each item, laid out to read on a phone while someone's deciding where to eat. You tell me what's changed and I'll change it — that's what the care plan is for, so new prices and this week's specials don't sit wrong for months. The allergen information is yours: you tell me what's in each dish and I put it up exactly as you give it.
  • Availability Calendar & Direct Booking — £850. Take bookings direct and keep the commission. A calendar showing what's free, your own seasonal prices, minimum stays and changeover days, and a deposit paid straight into your own Stripe account — never through me. It syncs both ways with Booking.com and Airbnb, so a week booked there blocks out here and the other way round; that's included, not an extra, because a double-booked bank holiday is the worst day of your year. One property.
  • Members Area — £600. A members-only part of your website, behind a proper login. Fixtures, events, news, documents and a member list your committee can actually use, instead of a Facebook group and a spreadsheet. Members reset their own passwords without ringing anybody. It holds real people's details, so it comes with a written agreement covering what's stored and who can see it, and it's adults only — junior sections aren't covered.
  • Subs Collection — £250. Collect subs by card instead of chasing bank transfers. Members pay monthly or yearly through your club's own Stripe account — the money goes straight to the club and never through me — and the members area knows who has paid, so the treasurer stops keeping a spreadsheet. Reminders go out before a payment is due. Added alongside the members area. The club's Stripe account is the club's own, in the club's name.

All of them are one-off work rather than another monthly bill, built into the site wherever it's hosted — with me or handed over. Anything that takes money — a deposit, subs — runs through your own Stripe account, in your own name; it never comes through me. And anything that earns you money or holds members' details goes on the Business Care Plan rather than the standard one, because changed hours, a moved appointment and a deposit somebody wants refunding are real work every month.

Not sure which of these your business needs? Build a quote and it'll only offer you the ones that fit, or just ask me.

Hosting & maintenance

£40/month

Fast, secure hosting with an SSL certificate, your domain renewed every year at no extra cost, and software kept up to date. A safe copy of your site is kept. Business email on your own domain is included — three mailboxes and free webmail, and extra mailboxes are £3 a month each. Runs on a domain I buy and host for you. Cancel any time — no tie-in.

Most hosts charge you again every year just to renew your web address. Here it's included, along with the security certificate that puts the padlock in the browser and the email on your own domain. If something needs doing, you ring me — not a ticket queue in another country.

Business email is part of it. Three mailboxes on your own domain — hello@yourbusiness.co.uk plus two of your choosing — with free webmail, at no extra cost each month. Setting them up on your phone and computer is a one-off £20 if you'd rather not do it yourself. Extra mailboxes beyond the three are £3/month each.

One condition on both: hosting and business email only run on a domain I buy and host for you. Looking after a website or its email means looking after the address underneath it — pointing it at the server, keeping it pointed there, renewing it before it lapses, and putting it right when something breaks — and none of that is mine to do on an address sat at another company under a login I haven't got. If yours is staying where it is I'll still build the site and hand you the whole lot, set up wherever you're hosted. Moving it across to me is straightforward, there's no charge for it, and renewals are then included.

Looking after it — the care plan

£20/month

Monthly care for your website. I keep everything updated, keep a safe copy of your site, and fix anything that breaks. Small text or image changes whenever you need them. Run by a real person in Furness, not a call centre.

Running a shop, or a busier business? For shops and busier businesses whose website earns them money. Everything in the Care Plan — updates, security, a safe copy of your site and small changes whenever you need them — plus hands-on help with orders, refunds, stock and product changes, and priority when something needs sorting. That's £30/month.

A care plan is optional and you can add it later. Without one, changes are charged as you go — £30 for a small one, and anything bigger priced up and agreed with you first.

Getting found on Google

£250 one-off setup

Get found on Google Maps. I set up or claim your Google Business Profile and fill in every detail — categories, opening hours, service areas, photos — then make sure your website tells Google exactly where you are and what you do.

After that, keeping a listing working is ongoing rather than a one-off job — Google rewards the businesses that stay active. There are three monthly plans depending on how hard you want to push it:

  • Local SEO — Lite — £50/month. Keeps your Google listing alive and accurate. Two Google posts a month, replies to up to 10 reviews, and your opening hours, details and service areas kept right all year — including bank holidays. Reviews answered within 2 working days. Quarterly summary. Three-month minimum, then pause or cancel any time. Photos: send me yours and I'll use them — real job photos work best — or I'll create something if you'd rather.
  • Local SEO — Standard — £100/month. A Google post every week, replies to up to 25 reviews a month, a monthly photo refresh, and your hours, details and customer questions kept on top of. Bing and Apple Maps kept in step too. Reviews answered within 2 working days. Monthly report. Three-month minimum, then pause or cancel any time. Photos: send me yours and I'll use them — real job photos work best — or I'll create something if you'd rather.
  • Local SEO — Pro — £200/month. Three Google posts a week, replies to up to 50 reviews a month, monthly photo refresh, plus a new page or blog post on your website every month. Keyword and competitor tracking, a monthly report and a call to talk it through. Reviews answered within 2 working days. Three-month minimum, then pause or cancel any time. Photos: send me yours and I'll use them — real job photos work best — or I'll create something if you'd rather.

All three run on a three-month minimum, because local SEO takes a few months to show anything — then you can pause or cancel any time.

Facebook and Instagram

Plenty of people round here look a business up on Facebook before they ever reach a website. A page with no photos, the wrong opening hours and nothing posted since last year answers that question the wrong way.

  • Business Facebook Account & Page Setup — £250 one-off. Get found where people are already looking. I set up or claim your business Facebook page and fill in every detail — category, opening hours, service area, contact details, cover and profile images — link it to your website, and make sure messages and reviews come through to you properly.
  • Business Instagram Account Setup — £250 one-off. A proper business Instagram, set up right. I create or convert your account to a business profile, write your bio, add your contact buttons and link, connect it to your Facebook page so both can be managed together, and get your first grid looking like a business rather than an afterthought.

Doing all three together? All three of your main channels set up together — your Google Business Profile, your Facebook page and your Instagram — each filled in properly and linked to your website and to each other. Works out considerably cheaper than setting them up one at a time, and it means everything says the same thing about your business from day one. That's £350 for the lot, rather than £750 bought one at a time.

Setting them up is the one-off bit. Keeping them going is the part most businesses run out of time for, so there are three monthly plans for that too — separate from the Google ones above, because it's separate work:

  • Social Posting — Lite — £100/month. Keeps your Facebook page and Instagram ticking over instead of going quiet. One post a week to both, written and scheduled for you, and replies to up to 10 comments or messages a month. Quarterly summary. Three-month minimum, then pause or cancel any time. Needs your Facebook or Instagram set up first. Photos: send me yours and I'll use them — real job photos work best — or I'll create something if you'd rather.
  • Social Posting — Standard — £200/month. Two posts a week across your Facebook page and Instagram, replies to up to 25 comments or messages a month, and a monthly photo refresh so it doesn't all start looking the same. Monthly report. Three-month minimum, then pause or cancel any time. Needs your Facebook or Instagram set up first. Photos: send me yours and I'll use them — real job photos work best — or I'll create something if you'd rather.
  • Social Posting — Pro — £400/month. Four posts a week across your Facebook page and Instagram, including stories, replies to up to 50 comments or messages a month, a monthly photo refresh, a monthly report and a call to talk it through. Three-month minimum, then pause or cancel any time. Needs your Facebook or Instagram set up first. Photos: send me yours and I'll use them — real job photos work best — or I'll create something if you'd rather.

They need your Facebook page or Instagram set up first — there has to be somewhere to post — and like the Google plans they run on a three-month minimum, then pause or cancel any time.